Automate your customer communications by connecting directly to Facebook Messenger — no third-party middleware required.
With Intellis, you can build AI-powered chatbots that talk to your customers 24/7, trigger actions in your systems, schedule appointments, update your CRM and keep your team in the loop via your favourite apps.
In-house chatbot integration
If you already use Facebook Messenger to talk to customers, let us build a custom chatbot that lives in your page inbox. For example:
AI-powered Q&A: Automatically answer FAQs using natural-language understanding.
Order status & account look-ups: Customers ask “Where’s my order?” and your bot pulls live data from your backend.
Appointment booking: Bot offers available slots and writes them straight into your scheduling system.
Two-way workflows: A customer confirms a job, and your ERP or invoicing system raises the invoice automatically.
This means you can
reduce response times
cut out manual data entry
deliver a consistent brand experience
free your staff for more valuable work
Apps where you can connect Messenger
If you’re building a web or mobile app that needs chat-based access, we can integrate the Messenger API so your users can connect with their own Facebook accounts. For example:
Field staff app: Team members log work via chat and see their schedules in real time.
Customer portal: Users ask for quotes, book services or make payments without ever leaving Messenger.
Events & campaigns: Attendees RSVP, receive reminders and submit feedback all through chat.
Plus, once your app integrates with Messenger, you’ll unlock rich features like broadcast messaging, templated notifications and personalised chat experiences.
What you can do with Messenger + Intellis
Appointment Scheduling
Let customers book, reschedule or cancel appointments via chat—slots update automatically in Google Calendar, Acuity or your own booking system.
CRM Integration
Sync every chat with your CRM (Salesforce, HubSpot, Zoho, Dynamics…) so leads, contacts and conversations are logged without lifting a finger.
Business Systems Connectivity
Link Messenger to your stock-control, ERP or accounting platform so bots can check inventory, raise invoices or push orders in real time.
Team Notifications & Collaboration
When a high-priority request comes in, your bot pings Slack, Microsoft Teams or email—so the right person can jump on it straight away.
Custom Workflows & Automations
From tagged chat transcripts to multi-step approval chains, build any workflow you need and orchestrate it all from Messenger.
Interested in a Facebook Messenger integration?
Intellis has the experience and know-how to design, build and support your chatbot and system integrations end-to-end.
Design & development
Our areas of expertise
Website development
Showcase your business offering --may it be a product, service, property, or space--
and get your message out there now.
A platform doesn't necessarily replace the software and apps you
are currently using, but instead can extend and automate interactions
with those apps.
Most popular third party apps and sites offer integration points
to enable exactly this.
Consider the pain of copying data from one software package you
use to another. For example: moving contact data from your CRM
to your accounting package can be both time consuming and error
prone. Imagine being able to select a CRM lead, click a button,
and not only having that lead appear in your accounting package
automatically, but also have their first invoice raised and sent
automatically.
Imagine your staff entering a job into a custom built web form,
and having invoices and reports automatically generated.
Imagine your customers being able to chat to your business in the
form of a Bot on Facebook Messenger, in order to find out information
such as order status, account balances, and current prices.
Imagine them also being able to create orders, make payments and
book an appointment using the same chat bot.
All of this is not only plausible, but very much a reality when you
build a platform for your business.
