Integrate with Slack

Streamline your team communications by connecting directly to Slack.

Intellis Slack

With Intellis, you can build AI-powered Slack bots and Slack apps that notify your team of events, automate workflows, provide answers from your knowledge base, update your CRM, and integrate with your existing business systems.

In-workspace bot integration

If your team lives in Slack, let us craft a custom bot that works right in your channels. For example:

  • AI-driven Q&A & knowledge base: Instantly answer staff questions using natural-language understanding.
  • Interactive slash commands: /order-status 12345 fetches live order updates from your backend.
  • Appointment booking: Team members check availability and book client calls or resources without leaving Slack.
  • Automated approvals & notifications: Request approvals in chat, and once approved, your ERP or invoicing system takes over automatically.

This lets you

  1. slash response times
  2. eliminate manual follow-ups
  3. maintain a consistent process across teams
  4. free up your people for high-value work

Apps & workflows you can connect

Extend your Slack integration to tie together all the tools your business relies on. For example:

  • CRM sync: Create leads, log deals and update contact records in Salesforce, HubSpot, Zoho or Dynamics. All from within Slack.
  • Calendar & bookings: Link to Google Calendar, Outlook or Calendly so people book and view meetings right in Slack.
  • Helpdesk & ticketing: Raise Zendesk or Freshdesk tickets via chat and get status updates in real time.
  • DevOps & monitoring: Surface alerts from AWS, Azure, Datadog or New Relic and let teams acknowledge or escalate incidents instantly.

You’ll also gain access to message shortcuts, interactive buttons, modals and rich notifications to make every interaction seamless.


What you can do with Slack + Intellis

  1. Appointment Scheduling Use conversational workflows to book, reschedule or cancel appointments—automatically syncing with your calendar system.

  2. CRM Integration Log every conversation, update deal stages or assign tasks in your CRM without context-switching.

  3. Business Systems Connectivity Connect to inventory, ERP or accounting platforms so your bot can check stock, raise invoices or process orders on demand.

  4. Team Notifications & Alerts When high-priority events occur (e.g. a support SLA breach), your bot pings the right channel or user with actionable context.

  5. Custom Workflows & Automations From onboarding checklists to multi-step approval chains, orchestrate any process and keep audit trails directly in Slack.


Ready to supercharge Slack for your business?

Intellis has the expertise to design, build and support your Slack integrations from start to finish.

Design & development

Our areas of expertise

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Platforms

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Automate your business processes and build a seamless system that lets you make the most of your assets.

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Integrate with third party applications

Third party apps

A platform doesn't necessarily replace the software and apps you are currently using, but instead can extend and automate interactions with those apps.

Most popular third party apps and sites offer integration points to enable exactly this.

Consider the pain of copying data from one software package you use to another. For example: moving contact data from your CRM to your accounting package can be both time consuming and error prone. Imagine being able to select a CRM lead, click a button, and not only having that lead appear in your accounting package automatically, but also have their first invoice raised and sent automatically.

Automations

Imagine your staff entering a job into a custom built web form, and having invoices and reports automatically generated.

Imagine your customers being able to chat to your business in the form of a Bot on Facebook Messenger, in order to find out information such as order status, account balances, and current prices. Imagine them also being able to create orders, make payments and book an appointment using the same chat bot.

All of this is not only plausible, but very much a reality when you build a platform for your business.

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